I was planning to send Josh an email today anyway, so this survey is perfect! I wanted to thank him for all of his help is selecting the details on the jacket I ordered. I received the jacket yesterday and it really is great! Better than I expected.
Josh was great from beginning to end! He talked me thru the whole process, since I had never ordered anything custom made before, and even when there was a little problem with my credit card, he let me know right away so that I could take care of it.
I like that I received an email from Josh showing me the mock up design, and I like that I got an email letting me know that the item had been shipped, with a link so I could track it.
You have a nice way of melding good technology while maintaining good customer service with real human beings. I would definetely order from your company again.
Peggy H., Scotch Plains, NJ