All custom products are made-to-order and cannot be returned or exchanged. We are not responsible for incorrect sizes, names, or text so please make sure your order is correct and without errors.
LogoSportswear does offer a limited guarantee for custom products because we care about your satisfaction. If your custom product has flaws or defects in workmanship then we will immediately repair your item(s). Before returning any items, you must notify our customer service department and get a return authorization
within 15-days of receipt of order.
If you would like to return or exchange a blank item, please notify our customer service department and to get a return authorization
. Blank items may be returned up to 15 days after receipt of the item at no cost or 30 days with a 15% restocking fee (original shipping charges are non-refundable). Return shipping costs are the responsibility of the buyer.
If you are exchanging blank items
for different sizes, colors etc., standard shipping rates will apply.
Any free shipping discounts at time of purchase do not apply.
Once an order is received and staged for personalization there are no cancellations.
All cancellations must be done in writing via email or fax and there is a 15% restocking fee for the garments. In the unlikely event that a product is backordered and cannot be delivered on time we will contact you immediately via email. Due to dye lot variances, some shading differences may occur on occasion beyond our control.