When you see a “Preview Unavailable” image after uploading an image, it simply means that the image was either too large or not a valid image type to be able to give a live preview in the online designer. This does not mean that the image will not work. We always encourage you to use high resolution or vector artwork when designing.
If you see a “Preview Unavailable” message, simply move the placeholder into the appropriate place on your garment. Once you place your order, our graphics production department will update your digital proof for you which will be emailed for approval within 1-2 business days.
to view our guidelines for uploaded artwork.